Pet Insurance - FAQ's

Are there any age restrictions on starting a new policy?

You can insure your pet from 8 weeks to their 8th birthday. If you are insuring one of the Select breeds you must insure your pet by their 5th birthday.

What is a claim excess?

A claim excess is the amount that you pay towards the cost of treating each illness or injury during the period of cover and is not related to any other illness or injury treated during the same period of cover

What does Covered for Life mean?

Our Pet Insurance Policy covers injuries and illnesses for life. This is important if your pet gets an on-going condition like arthritis or eczema. With Covered for Life, there is no limit on how long you can claim for each illness or injury, no matter how ill your pet may become or how much you have claimed in the previous year. Cover for illness or injury simply does not end, as with 12 month or maximum benefit policies. All you have to do is renew the policy each year and the full veterinary fees benefit is reinstated.

Note. This very important cover is not avaliable with all Pet insurance providers. We would strongly recommend when considering to insure your pet that alternative providers offer this cover.

Why Do I Need Pet Insurance?

Nobody likes to think of their pet being unwell, but just like us, they can suffer all sorts of illnesses and injuries. It's a fact, one in three pets will need unexpected treatment this year. Although it's a cost every caring owner willingly pays, bills can run to hundreds and increasingly, thousands of Euros.

If my pet develops an ongoing condition, will my pet be covered?

Most pet insurance providers restrict the amount you can claim for a condition by either limiting the time you have to claim for a condition to 12 months, or providing an insufficient level of cover for vet fees. With our Pet Insurance Policy no matter how much you have claimed in the previous year, your full veterinary fees benefit will be reinstated every year, as long as you renew your policy

What is a select breed dog ?

Just as some dogs cost more to feed, their veterinary care costs more too. Therefore the following breeds incur a supplementary premium: - Bulldog, Beauceron, Deerhound, Dogue de Bordeaux, Great Dane, Irish Wolfhound, Leonberger, All Mastiff Breeds, Mountain (Bernese, Estrela and Pyrenean), Newfoundland, St Bernard, Old English Sheepdog, Shar-pei and Rottweiler.

If I apply for pet insurance, when does cover for my pet begin?

Cover for injury starts as soon as your policy is set up. Cover for illness starts 14 days after the date your policy starts which will appear on your Policy Schedule of Insurance.